Shipping & Returns

Thank you for shopping with us! We take great pride in offering high-quality natural attars. If you are not completely satisfied with your purchase, please review our return and exchange policy below.

Returns

• We accept returns only for unopened and unused products in their original packaging.

• Returns must be requested within 7 days of receiving your order.

• To initiate a return, please contact our customer support team with your order details and reason for return.

• Customers are responsible for return shipping costs.

• Once we receive and inspect the returned item, we will process your refund within 5-7 business days.

• Refunds will be issued to the original payment method.

Exchanges

• We allow exchanges only for damaged, defective, or incorrect products.

• Exchange requests must be made within 7 days of delivery.

• To request an exchange, please provide photos of the damaged or incorrect item along with your order details.

• If eligible, we will send a replacement product at no extra cost.

Non-Returnable Items

For hygiene and safety reasons, we do not accept returns or exchanges on:

• Opened or used attars.

• Custom or personalized orders.

• Clearance or discounted items.

Cancellation Policy

• Orders can be canceled within 24 hours of purchase. Once shipped, orders cannot be canceled.

If you have any questions or need assistance, feel free to contact our customer support team. We appreciate your trust in our natural attars!